The workmanship of the plumbing tech they sent out was stellar! I was honestly impressed with this young man’s knowledge & work ethic, as well as his genuine kindness towards my elderly parents and the situation at hand, with my mom being sick. Texas Rooter should be proud to have someone like Tyler on their staff, he represented the company glowingly! I have used Texas Rooter a few times now and I must say each time has been a good experience all around. Even when you call to schedule, they are just so friendly! I highly recommend them to anyone who needs a plumber in the DFW area.
Raymond was the technician that came out to hydrogen my sewer lines. He was on time, very professional, and thorough. Even showed me the camera as it traveled through the lines both before & after the hydro jetting. I was very impressed with their service. I strongly recommend Texas Rooter anyone looking for a local plumber in the area.
The gentleman who was here was very courteous, respectful of property, and got the job done. He explained what he was going to do and why, and afterward explained the results in terms that were understandable to me. Very pleased.Read More
Everyone from my initial phone call to the office and workers to my house was very friendly, professional and knowledgeable. They came here within 2 hours of my call. The technician Terrell was amazing. He did a follow-up phone call on his day off. Everyone was so helpful and made me feel like I have a new favorite plumbing company.Read More
Needed to have a water heater drip pan and service performed and called Texas Rooter. Cameron responded and installed the pan and performed service on the water heater. Cameron was extremely polite, knowledgeable, and professional. The price was also very reasonable. Thank you.Read More
Jason from Texas Rooter is awesome! He helped us with our MAJOR plumbing problems. Everything is fixed and in working order. He was prompt and informative and let us know step by step what was going to happen next. Thank you for your great service!Read More
Our technician responded quickly (within an hour), gave me an estimate I was comfortable with, took off to get parts and was back and done with a short amount of time. He was professional and courteous.Read More
Texas Rooter is my go to plumbing service from this day forward. They have displayed exemplary professionalism and followed through to complete a very difficult plugged drain system. Will, the technician was very courteous and did a remarkable job. Very polite and on time.Read More
The second time I have used Texas Rooter in 2 years and they are reliable, always on time or early, and never have an 8-hour window to help. They always get there within two hours. Luis was so great and very pleasant. He gave me several options to make sure I don't have another problem. I will not use another plumber. I highly recommend this company.Read More
The technician (Mike) arrived within 30. minutes of me calling Texas Rooter. He was very professional and courteous. He quickly asset the situation and explained my options. After deciding on the option that worked best for me, he immediately got his equipment and got to work. Before he left, he made sure ALL the drains were working properly. He did great work and he was super honest. He told me what it was going to cost, what he was going to do, fixed the problem, and charged me exactly what he said it was going to be. I couldn't be happier. Anytime I need plumbing help in the future, I will call Texas Rooter and ask them to send Keith!Read More
The customer service at Texas Rooter is the best. After having my septic tank pumped, I found out I needed a repair to my septic line and risers installed to my septic tank. I called around but Texas Rooter was the only place to respond fast. Chris and Sam were very friendly and immediately knew what to do. The job took several days and Sam’s communication throughout was great. He was very thorough, courteous, and professional. No one is excited about spending money on a septic system but they made the experience much better!Read More